Monday, November 7, 2011

Poonam Jacob [ B Com, Dip In Aviation & Travels ] International Aviation Consultant / Co Ordinator AeroSoft Corp

Guys If A Doctor Make Mistake 
You Claim It.
Guys If An Engineer Make Mistake 
You Claim It.
Why Cant We Claim 
When Your own Engineer or Managers Make Mistake  ? 

Consumer Care

Consumer Care Direct
Consumer Care Wills
Consumer Care Manchester
Consumer Care Direct Manchester
United Biscuits Ashby
Kellogg's Consumer Care
Philips Consumer Care Centre UK
Philips Consumer Care UK

Consumer Complaint Indian
Consumer Complaints Website
Consumer Complaints Service
Consumer Court Online
Online Complaint Registration
Indian Consumers Complaints Forum
Consumer Court Complaint Online

Ignorance of companies responsibility for their Exploitation. SMEs should know their Rights and must exercise them. Only then real consumer protection can be achieved with Success.
If any Company is paying a Big or Small CTC to its Employee they have all Right to know the Productivity of their CTC. 

Right to be Informed :

Means right to be informed about the Quality, Quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices. Consumer should insist on getting all the information about the product or service before making a choice or a decision. This will enable him to act wisely and responsibly and also enable him to desist from falling prey to high pressure selling techniques.

Right to Choose
Means right to be assured, wherever possible of access to variety of goods and services at competitive price. In case of monopolies, it means right to be assured of satisfactory quality and service at a fair price. It also includes right to basic goods and services. This is because unrestricted right of the minority to choose can mean a denial for the majority of its fair share. This right can be better exercised in a competitive market where a variety of goods are available at competitive prices

Right to be Heard

Means that consumer's interests will receive due consideration at appropriate forums. It also includes right to be represented in various forums formed to consider the consumer's welfare. The Consumers should form non-political and non-commercial consumer organizations which can be given representation in various committees formed by the Government and other bodies in matters relating to consumers

Right to Seek Redressal

Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer. Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.

Right to Consumer Education

Means the right to acquire the knowledge and skill to be an informed consumer throughout life. Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. They should know their rights and must exercise them. Only then real consumer protection can be achieved with success.

Jago Grahak Jago,State Consumer Forum Mumbai,
State Consumer Forum,
National Consumer Forum,Consumer Forum Address
Consumer Forum Delhi,
Consumer Forum CAUSE List,
Consumer Protection Act 2010,

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